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Company Profile

About Us

Refurb Factory was established to serve the needs of computer users, and today we are one of the industry's top computer and computer–product retailers. Our success has been built on a simple principle: take care of every customer like they were a member of our family. From the beginning, our top priority was to provide unmatched customer care and to help our customers understand how technology could help them. We stock our web site with the latest products, the best deals–and plenty of information to help you decide for yourself. Just because we offer guarantee lowest price doesn't mean we skimp on service. In fact, it is because we take care of our customers–and you continue to support us with your business–that we're able to use our buying power to get you the best deals.

Company History

About The Company
Refurb Factory was established to serve the needs of computer users, and today we are one of the industry's top computer and computer-product retailers. Our success has been built on a simple principle: take care of every customer like they were a member of our family. From the beginning, our top priority was to provide unmatched customer care and to help our customers understand how technology could help them. We've always invited intelligent, courteous men and women to staff our call center; to answer your questions, make recommendations and deliver solutions. We stock our web site with the latest products, the best deals–and plenty of information to help you decide for yourself. We are proud of each and every member of our staff, because they make the difference.

Over 20 Years of Superior Customer Service, Innovation and Success...
Business–To–Business Excellence

Business customers have very specific requirements for doing business. The demands of business must be handled by a group of professionals who know the ropes–who have been there, and who can meet deadlines that, well, seem impossible. Refurb Factory Business–To–Business sales team has over 20 years of hands–on experience serving the needs of business customers. Our Business Group has grown because of our service and pricing industry. We understand that business customers are concerned with price during these times when you must maximize your investment, but we also realize that service is the most important component of the relationship. For business customers, Refurb Factory.com is ready to serve. Business customers have unique needs. It takes a well–trained, well–connected group to serve those needs with efficiency and professionalism. Refurb Factory Business–To–Business group has been carefully selected and trained to work with businesses of all sizes and shapes. They can handle special billing, pricing, shipping, a number of other corporate issues and they offer a Net 30 day open account. You can't put a price tag on knowledge, and our agents have completed hundreds of hours of product training, so that you can rely on our expertise. I invite you to contact one of our Account Managers and see for yourself that quality service and pricing is what we are all about.

We Know Our Products!

We're proud to have the most knowledgeable telephone sales staff in the industry. Training is the key. The bottom line is that when you call, you'll talk to people who can help you get through what can sometimes be a maze of technology.

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